New River Light and Power Company

(828) 264-3671  Customer Service (including New Services and Billing)

(828) 264-8621  Outages, 24 Hour Emergency Repair

For special announcements concerning large-scale outages, or other matters, click here.

Mission Statement

The mission of New River Light and Power Company is to provide electrical service in the most efficient and reliable manner to Appalachian State University, the Town of Boone and the surrounding community within the franchised areas assigned by the North Carolina Utilities Commission. A secondary mission is to provide for the university's needs through financial support. In fulfilling its missions, New River Light and Power serves as a positive link between Appalachian State University, the Town of Boone and the surrounding community in economic development and public relations.

Contact Info

146 Faculty St. Ext, Boone, NC 28607
Office Hours: 8:00 a.m. - 4:30 p.m., excluding holidays.
(828) 264-3671  Business Office
(828) 262-6726  Fax